Terms & Conditions

1. Introduction

Welcome to MyTrueLeaf (“Website”, “Platform”, “we”, “our”, “us”), owned and operated by Trueleaf Bio-Health Pvt. Ltd. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of the website immediately.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
You are legally capable of entering into binding agreements.
The information provided by you is accurate and complete.

3. Nature of Business

MyTrueLeaf is an online platform operated by Trueleaf Bio-Health Pvt. Ltd. engaged in the promotion and distribution of:

Bio-fertilizers
Bio-pesticides
Wellness products
Nutritional supplements
Organic and health-related products
The company may also provide direct selling / MLM-based business opportunities subject to applicable laws and company policies.

4. User Account

To access certain features, users may be required to create an account.

You agree to:

Maintain confidentiality of your login credentials.
Provide accurate registration details.
Accept responsibility for all activities under your account.
Notify us immediately in case of unauthorized access.
We reserve the right to suspend or terminate accounts found violating company policies or applicable laws.

5. Product Information

We strive to ensure all product descriptions, pricing, images, and specifications are accurate. However:

Product images are for illustrative purposes only.
Actual packaging may vary.
Prices and availability may change without prior notice.
We do not guarantee uninterrupted availability of products.
The use of wellness or nutritional products should be based on personal discretion or professional advice where necessary.

6. Orders and Payments

By placing an order, you agree that:

All information provided is genuine and accurate.
Payments shall be made through approved payment methods.
Orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our sole discretion.
In case of pricing or technical errors, we reserve the right to correct or cancel affected orders.

7. Shipping and Delivery

Delivery timelines are estimates and may vary due to:

Location accessibility
Courier delays
Natural calamities
Government restrictions
Unforeseen circumstances
The company shall not be held liable for delays beyond reasonable control.

8. Return and Refund Policy

Returns and refunds shall be governed by the company’s Return & Refund Policy available on the website.

Generally:

Products damaged during delivery may be eligible for replacement.
Refund requests must be raised within the prescribed period.
Opened or used consumable products may not qualify for return.
Refunds, if approved, will be processed through the original payment method.

9. MLM / Direct Selling Policy

Users participating in the business opportunity acknowledge that:

Earnings depend on individual effort, sales performance, and team development.
The company does not guarantee income or profits.
Misrepresentation of earning potential is strictly prohibited.
Distributors must comply with applicable Direct Selling Guidelines and company policies.
Any unethical, misleading, or illegal promotional activity may result in termination.
The company reserves the right to modify compensation plans, incentives, or business structures as required.

10. Intellectual Property

All content on this website including:

Logos
Brand names
Product designs
Text
Graphics
Videos
Images
Documents
Software
is the exclusive property of Trueleaf Bio-Health Pvt. Ltd. and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

11. Prohibited Activities

Users shall not:

Use the website for unlawful purposes.
Upload harmful software or malicious code.
Attempt unauthorized access to systems or accounts.
Misuse business opportunities or company branding.
Share false, misleading, or defamatory content.
Engage in fraudulent transactions.
Violation may lead to account suspension, legal action, or both.

12. Health Disclaimer

The products available on this website are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable laws.

Statements regarding wellness products are for informational purposes only and should not replace professional medical advice.

Users should consult qualified healthcare professionals before consuming supplements or wellness products.

13. Limitation of Liability

To the maximum extent permitted by law, Trueleaf Bio-Health Pvt. Ltd. shall not be liable for:

Indirect or consequential damages
Loss of profits or business
Service interruptions
Technical issues
Unauthorized access
User misuse of products or services
Use of the website is at the user’s own risk.

14. Third-Party Links

The website may contain links to third-party websites or services.

We do not control or endorse third-party content and shall not be responsible for their practices, policies, or transactions.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to collection and use of information as described in the Privacy Policy.

16. Suspension and Termination

We reserve the right to suspend or terminate access to the website or distributor account without prior notice if:

Terms are violated
Fraudulent activity is suspected
Misconduct is reported
Required by law or regulatory authority

17. Indemnification

You agree to indemnify and hold harmless Trueleaf Bio-Health Pvt. Ltd., its directors, employees, affiliates, and partners against any claims, damages, liabilities, losses, or expenses arising from:

Violation of these terms
Misuse of the website
Breach of applicable laws
Unauthorized activities under your account

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of or relating to the website shall be subject to the jurisdiction of competent courts in Odisha, India.

19. Modification of Terms

The company reserves the right to revise or update these Terms & Conditions at any time without prior notice.

Users are advised to review this page periodically.

Continued use of the website after updates constitutes acceptance of revised terms.

20. Contact Information

For any questions, support, or legal concerns, please contact:

Trueleaf Bio-Health Pvt. Ltd.
Website: mytrueleaf.com
Email: support@mytrueleaf.com
Address: Borigumma, Odisha, India

21. Acceptance

By accessing, browsing, registering, or purchasing through MyTrueLeaf, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

I’ve created a professional Terms & Conditions draft for mytrueleaf.com covering:
Website usage
MLM / direct selling policies
Product sales
Payments & refunds
Health disclaimer
Intellectual property
User responsibilities
Legal jurisdiction
Privacy references
Distributor conduct
You can now review and customize details like:
Company email
Registered office address
Refund timelines
MLM compensation rules
GST/legal registration details