Privacy Policy

Effective Date: 12 May 2026

At MyTrueleaf, operated by Trueleaf Bio-Health Pvt. Ltd., we value the privacy and trust of our customers, distributors, business partners, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, products, services, mobile communications, and business opportunities.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Postal Address
  • Date of Birth
  • Bank Account Details (for commissions/incentives)
  • PAN / GST / Identity Documents (where legally required)
  • Distributor ID / Referral Information

B. Business & Transaction Information

  • Product purchases
  • Order history
  • Payment details
  • Incentive and commission records
  • MLM network and referral structure

C. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage analytics
  • Login activity

2. How We Use Your Information

We use the collected information for:

  • Processing orders and payments
  • Distributor registration and account management
  • Commission and incentive processing
  • Customer support and communication
  • Sending updates, promotional messages, and business information
  • Website improvement and analytics
  • Fraud prevention and legal compliance
  • Maintaining security of our platform

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share information with:

  • Payment gateway providers
  • Courier and logistics partners
  • Legal or government authorities when required by law
  • Technology and hosting service providers
  • Internal business partners and authorized franchise/support teams

All such parties are expected to maintain confidentiality and data protection standards.

4. Cookies Policy

Our website may use cookies and tracking technologies to:

  • Improve user experience
  • Remember login sessions
  • Analyze website traffic
  • Personalize content and offers

Users may disable cookies through browser settings, though some features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Misuse
  • Loss or theft
  • Alteration or disclosure

However, no online transmission or storage system is completely secure, and users share information at their own risk.

6. User Rights

You may:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of data subject to legal/business obligations
  • Opt out of promotional communications

For such requests, contact us through the details mentioned below.

7. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are intended only for individuals above 18 years of age. We do not knowingly collect information from minors.

9. Compliance with Indian Laws

This Privacy Policy is governed by applicable laws of India, including:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023 (where applicable)

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Changes will be posted on this page with the revised effective date.

11. Contact Us

For questions, concerns, or privacy-related requests, contact:

Trueleaf Bio-Health Pvt. Ltd.
Borigumma, Odisha, India

Website: www.mytrueleaf.com
Email: info@mytrueleaf.com
Phone: +91-XXXXXXXXXX

Consent

By using MyTrueleaf, you consent to this Privacy Policy and agree to its terms